Data Protection

1xebt Privacy Policy — your information is safe with us

How your personal information is collected, how it is used, and how it is kept secure — it's all clearly set out here. At 1xebt, your privacy isn't just a promise; it's our responsibility.

Last updated: January 2026
SSL Encryption
256-bit
Security Standards
0%
Sale of Data
24/7
Data Monitoring

Why Is Your Data Safe at 1xebt?

A quick overview of the key principles behind our Privacy Policy

End-to-End Encryption

All your data is protected with 256-bit SSL/TLS encryption — from registration to payment, every step is secured to the highest standard.

No Sharing with Third Parties

1xebt never sells your personal information to advertisers or third parties. Your data belongs to you.

Minimal Data Collection

We only collect the information necessary to provide our services — nothing more, nothing less.

Your Control

You can request to view, correct, or delete your data at any time. You have full control over your information.

Secure Servers

Your data is stored on servers secured by internationally recognized firewalls and security protocols.

Instant Alerts

If any unusual login or suspicious activity is detected, you will be notified immediately at your registered email address.


Our Commitment: Protecting your privacy is one of our core responsibilities at 1xebt. Reading this Privacy Policy will give you a clear picture of where your data goes and how it is used.
1

Introduction

1xebt ("we", "us") is a trusted online betting platform in Bangladesh. We understand that you care about your personal information, and we respect that.

This Privacy Policy ("Policy") explains what information we collect when you use the 1xebt website and mobile app, why we collect it, and how we keep it secure. This Policy applies to all of our services.

By using 1xebt, you agree to this Privacy Policy. If you have any questions, our support team is always here to help.

2

What Information We Collect

1xebt collects the following types of information:

Data Type Example Reason
Identity-Related Full name, date of birth, NID number For KYC verification and age confirmation
Contact Email, phone number, address Account Management & Notifications
Financial Payment methods, transaction history Deposit/Withdrawal Processing
Technical IP address, device information, login timestamps Security & Fraud Prevention
Usage Data Betting history, preferred sports To improve our services and deliver a personalized experience
We only ever collect the minimum information necessary. We never ask for anything beyond what is needed to provide our services.
3

How Information Is Collected

1xebt collects information in several ways. Each method is based on your consent:

Directly from you
Information you provide directly during registration, KYC uploads, payment details, and when contacting support.
Automatically
While using the platform, browsing data is collected through cookies, log files, and analytics tools.
From payment providers
When a transaction is completed via Mobile Pay, Nagad, Rocket, or bank transfer, the relevant transaction details are received.
From identity verification services
Authorized third parties may assist with document verification as part of the KYC process.
4

Purpose of Data Use

1xebt uses your information only for specific, legitimate purposes. We never use your data beyond what it was collected for.

  • Account management: Registration confirmation, login security, and password recovery.
  • Service Delivery: Processing bets, completing payments, and applying bonuses.
  • Security & Fraud Prevention: Detecting and blocking suspicious activity.
  • Customer support: Resolving your complaints and inquiries.
  • Legal obligation: Complying with applicable laws and meeting regulatory requirements.
  • Service Improvement: Improving platform performance and enhancing the user experience.
  • Marketing (with consent only): Sending bonus and promotional offers, with your consent.
If you no longer wish to receive marketing communications, you can unsubscribe at any time or reach out to our support team.
5

Data Sharing Policy

1xebt never sells your personal information. However, data may be shared in the following limited circumstances:

  • Payment processors: To process transactions via Mobile Pay, Nagad, Rocket, or bank transfer.
  • KYC Verification Services: Authorized service providers for identity verification.
  • Legal Authorities: In response to a court order or a lawful request from a government authority.
  • Technology partners: Server hosting or analytics — for operational purposes only.

In all such cases, third parties receive data solely for the specified purpose and are not permitted to use it for their own ends. They are bound to uphold the same privacy standards as 1xebt.

To be clear: Your information is never shared with advertising companies, data brokers, or marketing agencies.
6

Cookies & Tracking Technologies

1xebt uses cookies on its website to make your experience smoother and more personalized. Cookies are small text files stored in your browser.

  • Essential Cookies: These are required to keep you logged in and maintain security — they cannot be turned off.
  • Performance Cookies: Helps identify which parts of the site are experiencing the most issues.
  • Functionality Cookies: To remember your language, theme, or preferences.
  • Analytics Cookies: To monitor site usage and improve our services.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

7

Data Security Measures

1xebt applies industry-leading standards to protect your information. Our security framework includes:

  • 256-bit SSL/TLS encryption — applied to all data transfers
  • Multi-layer firewall protection
  • Two-Factor Authentication (2FA)
  • Regular Security Audits & Penetration Testing
  • Automated unusual login detection system
  • 24/7 physical and digital security at our data centers
  • Regular backups and a disaster recovery plan
Please keep in mind — no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.
8

Data Retention Period

1xebt does not retain your personal information beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the full duration your account is active, and at least 5 years after closure (as required by law).
  • Transaction records: 7 years — in compliance with financial regulatory requirements.
  • Support conversations: Up to 3 years after last contact.
  • Cookies & Session Data: 30 days up to a maximum of 1 year.
  • KYC Documents: Up to 5 years after account closure.

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be linked back to you.

9

Your Rights

As a 1xebt member, you have certain important rights regarding your personal information:

  • Right to Know: You can request to see what personal information we hold about you.
  • Right to rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: Under certain conditions, you may request that your data be deleted.
  • Right to Restrict Processing: In certain cases, you can request that we restrict the processing of your information.
  • Right to Portability: You can request a copy of your information in a standard, portable format.
  • Right to Withdraw Consent: You can withdraw consent for marketing communications at any time.

To exercise these rights support@1xebt.betby email. We will respond within 30 business days.

10

Child Protection

1xebt strictly prohibits use of its services by anyone under the age of 18. We do not knowingly collect information from minors.

If we become aware that a minor has registered an account, that account and all associated data will be deleted immediately.

If you believe a minor is using our platform, please notify us at support@1xebt.bet.
11

Policy Changes

1xebt may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance at your registered email address, and the "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after any updates will be taken as acceptance of the revised policy. We recommend reviewing this page from time to time.

12

Contact Us

For any privacy-related questions, complaints, or requests, please get in touch with us:

  • Email: support@1xebt.bet
  • Live Chat: Available within the platform 24/7
  • For general inquiries: FAQ Page View
We typically respond to emails within 24 hours. For urgent matters, reach us via Live Chat — average response time is 2 minutes.
Safe & Trusted

Your data is secure —
Join 1xebt Today

You've read our Privacy Policy — now register with confidence. Every piece of your information is protected to the highest standard. Sign up today and claim your welcome bonus.

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